jili13 Privacy Policy – Your Data, Your Rights

1. Introduction

Welcome to jili13 — one of the most trusted online betting and gaming platforms serving players across the Philippines. This Privacy Policy explains how jili13 ("we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you") who access our website at jili13.net and use any of our related services.

By registering for an account on jili13, depositing funds, or simply browsing our site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, we strongly advise you to discontinue use of our services.

jili13 operates under applicable Philippine laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Our privacy practices are designed to meet and often exceed those legal requirements because we genuinely believe your privacy matters.

We periodically review and update this Privacy Policy to reflect changes in our operations or in relevant laws. The date at the top of this page always shows when this document was last revised. Continuing to use jili13 after updates are posted means you accept the revised policy.

2. Information We Collect

jili13 collects different types of information depending on how you interact with our platform. Here is a clear breakdown of what we collect and why:

2.1 Information You Provide Directly

• Account Registration Data: Full name, date of birth, email address, mobile number, and a secure password when you sign up on jili13.
• Identity Verification (KYC) Documents: Government-issued ID (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys ID) and proof of address — required to comply with anti-money laundering (AML) regulations.
• Payment Information: Details necessary to process deposits and withdrawals, such as GCash or Maya account references, bank account details for BDO, BPI, or UnionBank transfers, or card details for Visa/Mastercard transactions.
• Support Communications: Any messages, emails, or chat transcripts you send to our customer support team.
• Responsible Gaming Information: Self-exclusion requests, deposit limits, or session time limits you set on your jili13 account.

2.2 Information Collected Automatically

• Device and Browser Data: IP address, browser type, operating system, screen resolution, and device identifiers.
• Usage and Behavioral Data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths on jili13.
• Cookies and Similar Technologies: We use cookies, web beacons, and local storage to remember your preferences, keep you logged in, and improve site performance. See Section 8 for our full Cookie Policy.
• Geolocation Data: Approximate location derived from your IP address to ensure compliance with Philippine gaming regulations and to prevent access from restricted jurisdictions.

2.3 Information from Third Parties

• Identity verification partners who help us authenticate KYC documents.
• Payment processors who confirm transaction status when you deposit or withdraw in PHP.
• Fraud prevention and security services that help protect jili13 and its players.

3. How jili13 Uses Your Information

We use the personal data we collect strictly for legitimate purposes related to operating jili13 as a safe and compliant gaming platform in the Philippines. Specifically:

• Account Management: To create and manage your jili13 account, verify your identity, and process your login sessions.
• Transaction Processing: To handle your deposits and withdrawals in Philippine Peso (₱) via your chosen payment method, whether that is GCash, Maya, BDO, BPI, or any other supported option.
• Legal and Regulatory Compliance: To fulfill our obligations under Philippine law, including KYC/AML requirements set by PAGCOR and the Anti-Money Laundering Council (AMLC). We may be required by law to share certain data with regulators.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other malicious activities on jili13.
• Platform Improvement: To analyze usage patterns, fix bugs, and develop new features like updated sports betting markets, JILI slots, and virtual sports options.
• Customer Support: To respond to your inquiries, resolve disputes, and process responsible gaming requests such as self-exclusion.
• Promotions and Bonuses: To manage welcome bonuses, reload offers, and loyalty rewards you opt into — and to prevent abuse of promotional terms.
• Communications: To send you account-related notifications (password changes, transaction confirmations). Marketing emails are only sent with your explicit opt-in consent, and you can unsubscribe anytime.

jili13 does not use your data for automated decision-making that produces significant legal effects on you without human review.

4. Data Sharing and Disclosure

jili13 does not sell or rent your personal information to anyone. We only share data in the following limited circumstances:

• Regulatory Authorities: PAGCOR, AMLC, the National Privacy Commission, and other Philippine government bodies when legally required.
• Payment Processors: GCash, Maya, GrabPay, Coins.ph, BDO/BPI/UnionBank, InstaPay/PESONet operators, and Visa/Mastercard acquiring banks — only the data needed to complete your transaction.
• Identity Verification Providers: Third-party KYC partners operating under strict data processing agreements with us.
• Fraud and Security Vendors: Services that help detect suspicious activity, bot traffic, or account compromise attempts on jili13.
• Business Transfers: If jili13 is involved in a merger, acquisition, or asset sale, user data may be transferred. We will notify you beforehand and give you options where legally required.
• With Your Consent: Any other sharing we do will only happen after obtaining your explicit consent.

All third-party service providers who access your data on our behalf are required to sign data processing agreements and are prohibited from using your information for any purpose other than the service they provide to jili13.

5. How Long We Keep Your Data

jili13 retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Philippine law. In practice, this means:

• Active Account Data: Kept for the duration of your account's existence plus a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction Records: Maintained for at least five (5) years in accordance with AMLC requirements applicable to online gaming operators.
• KYC Documents: Retained for five (5) years after your last transaction or account closure, whichever is later.
• Support Correspondence: Kept for three (3) years from the date of the last interaction.
• Cookie and Tracking Data: Typically retained for no longer than thirteen (13) months unless a longer period is legally required.

When data is no longer needed, jili13 securely deletes or anonymizes it so that it can no longer be linked back to you.

6. Your Privacy Rights Under Philippine Law

As a user of jili13 in the Philippines, the Data Privacy Act of 2012 grants you the following rights regarding your personal data:

• Right to Be Informed: You have the right to know what personal data we collect, how we use it, and who we share it with — which is exactly what this Privacy Policy is for.
• Right to Access: You can request a copy of the personal data jili13 holds about you at any time. We will respond within fifteen (15) days of a verified request.
• Right to Correction: If any of your data is inaccurate or outdated, you can ask us to update it. Log into your jili13 account settings or contact our privacy team.
• Right to Erasure (Right to Be Forgotten): You can request deletion of your personal data when it is no longer necessary for the purposes it was collected — subject to our legal retention obligations.
• Right to Object: You can object to processing of your data for direct marketing or profiling purposes at any time.
• Right to Data Portability: You can request your data in a structured, commonly used format to transfer to another service provider, where technically feasible.
• Right to Lodge a Complaint: If you believe jili13 has violated your privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, reach out to us at privacy@jili13.net. We may need to verify your identity before processing your request.

7. How We Protect Your Data

Security at jili13 is not an afterthought — it is baked into everything we do. Here are the technical and organizational measures we have in place:

• SSL/TLS Encryption: All data transmitted between your device and jili13 is encrypted in transit using 256-bit SSL encryption.
• Data at Rest Encryption: Sensitive stored data, including financial records and identity documents, is encrypted at rest using AES-256.
• Two-Factor Authentication (2FA): We strongly encourage all jili13 users to enable 2FA on their accounts for an additional layer of protection.
• Access Controls: Only authorized jili13 personnel with a legitimate need have access to personal data, and all access is logged and audited.
• Regular Security Audits: Our systems undergo periodic vulnerability assessments and penetration testing by independent security experts.
• Incident Response Plan: In the event of a data breach, we have a formal incident response plan. Affected users and the National Privacy Commission will be notified as required by law.

While we do everything we can to keep your data safe, no system is 100% impenetrable. We encourage you to use a strong, unique password for your jili13 account and to report any suspicious activity immediately to our support team.

8. Cookies and Tracking Technologies

jili13 uses cookies and similar technologies to make the platform work properly, to improve your experience, and to analyze how the site is being used. Here is what that means in practice:

Types of Cookies We Use

• Strictly Necessary Cookies: Required for basic site functions like logging in, keeping your session active, and processing transactions. These cannot be turned off.
• Performance and Analytics Cookies: Help us understand which pages are most popular, where users drop off, and how to improve jili13's performance. Data collected is aggregated and anonymous.
• Functional Cookies: Remember your preferences, like your preferred language or sports betting market, so you do not have to set them every time.
• Marketing Cookies: Used only with your consent to show relevant promotions and track the effectiveness of our campaigns. You can opt out at any time.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings or our cookie preference tool (available in the site footer). Blocking certain cookies may affect the functionality of jili13, particularly account login and transaction processing.

9. Protection of Minors

jili13 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under eighteen (18) years of age. Our registration process includes age verification steps, and we require KYC documents to confirm your age before any real-money activity is permitted.

If we become aware that a minor has registered on jili13 or provided us with personal information, we will immediately close the account, void any related transactions, and delete all associated data. Parents or guardians who believe a minor may have accessed our platform should contact us immediately at privacy@jili13.net.

We also strongly encourage parents to use parental control software to prevent minors from accessing online gaming sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other factors. When we do, we will revise the "Last Updated" date at the top of this page.

If the changes are significant — for example, if we start collecting a new category of data or change how we share information — we will notify registered jili13 users via email or a prominent in-app notice at least thirty (30) days before the new policy takes effect, where practicable.

Your continued use of jili13 after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you may close your account by contacting our support team.

11. How to Contact Us

We want to make it easy for you to reach us with any privacy concerns, questions, or rights requests. Here is how you can get in touch with jili13's Data Protection Officer:

• Email: privacy@jili13.net
• Website: jili13.net
• Response Time: We aim to respond to all privacy-related inquiries within five (5) business days. For formal data subject access requests, we will respond within fifteen (15) business days as required by Philippine law.

If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission of the Philippines:

• NPC Website: privacy.gov.ph
• NPC Email: info@privacy.gov.ph

We take every complaint seriously and will work transparently with you and regulators to resolve any issues promptly.